Thank you for shopping at Italiya Tapes. We value your trust and aim to deliver high-quality products that meet your expectations.
Please read our Return and Refund Policy:
No Return, No Refund Policy
All sales made on https://italiyatapes.com are final.
Due to the nature of our products and our quality assurance process, we do not accept returns, exchanges, or offer refunds under any circumstances, except as required under applicable Indian consumer protection laws.
Exceptions (if applicable)
Although we do not offer returns or refunds, exceptions may be made under the following conditions:
- Damaged or defective items: If you receive a product that is damaged or defective upon delivery, you must contact us within 24 hours of receiving the order. Please include your order number, a description of the issue, and clear photographs of the product and packaging.
- We will assess the issue and, if valid, may offer a replacement at our sole discretion.
How to Report an Issue
To report a defective or damaged item, please contact us at:
📧 info@italiyatapes.com
Subject Line: Order #[Your Order ID] – Damaged Product
Non-Eligible Cases
We do not accept returns or offer refunds for the following:
- Change of mind after placing the order
- Products damaged due to misuse or mishandling
- Minor variations in product color or size due to screen or manufacturing limitations
- Delay in delivery caused by third-party courier services
Legal Compliance
This policy is in accordance with the applicable laws and consumer rights regulations of India. Nothing in this policy affects any statutory rights you may have under Indian law.
If you have any questions or concerns regarding your purchase, feel free to contact us at info@italiyatapes.com. We’re here to help within the scope of our policy.